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    <title>Resources - Blog</title>
    <link>https://weareamberjack-8289999.hs-sites-eu1.com/resources</link>
    <description>Trending themes from the recruitment industry, and insights to help organisations hire better with expert info into Diversity and Inclusion, assessment centres, future talent acquisition, automation, and more.</description>
    <language>en</language>
    <pubDate>Mon, 27 Jun 2022 12:48:21 GMT</pubDate>
    <dc:date>2022-06-27T12:48:21Z</dc:date>
    <dc:language>en</dc:language>
    <item>
      <title>Amberjack’s Immense Data Sets: Analysing and Utilising Data Correctly</title>
      <link>https://weareamberjack-8289999.hs-sites-eu1.com/resources/amberjac-data-sets</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/amberjac-data-sets" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(24)-3.png" alt="Amberjack’s Immense Data Sets: Analysing and Utilising Data Correctly" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h5 style="font-size: 16px; line-height: 1.15;"&gt;&lt;em&gt;In the best film adaptation of Roald Dahl’s Charlie and the Chocolate Factory (the 1971 version - this is not open for discussion!), when Willy Wonka is showing his guests into the first room in the chocolate factory he sings hypnotically:&amp;nbsp;&lt;/em&gt;&lt;/h5&gt; 
&lt;h5 style="font-size: 16px; line-height: 1.15; text-align: center; font-weight: bold;"&gt;&lt;em&gt;“If you want to view paradise, take a look around and view it”.&amp;nbsp;&lt;/em&gt;&lt;/h5&gt; 
&lt;h5 style="font-size: 16px; line-height: 1.15;"&gt;&lt;em&gt;Growing up I always wondered how Charlie Bucket felt in that scene. I now know it was probably similar to how I felt when our Head of Technology showed me the assessment data available in our volume assessment platform as part of my induction to Amberjack.&amp;nbsp;&lt;/em&gt;&lt;/h5&gt; 
&lt;p style="font-size: 16px;"&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/amberjac-data-sets" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(24)-3.png" alt="Amberjack’s Immense Data Sets: Analysing and Utilising Data Correctly" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h5 style="font-size: 16px; line-height: 1.15;"&gt;&lt;em&gt;In the best film adaptation of Roald Dahl’s Charlie and the Chocolate Factory (the 1971 version - this is not open for discussion!), when Willy Wonka is showing his guests into the first room in the chocolate factory he sings hypnotically:&amp;nbsp;&lt;/em&gt;&lt;/h5&gt; 
&lt;h5 style="font-size: 16px; line-height: 1.15; text-align: center; font-weight: bold;"&gt;&lt;em&gt;“If you want to view paradise, take a look around and view it”.&amp;nbsp;&lt;/em&gt;&lt;/h5&gt; 
&lt;h5 style="font-size: 16px; line-height: 1.15;"&gt;&lt;em&gt;Growing up I always wondered how Charlie Bucket felt in that scene. I now know it was probably similar to how I felt when our Head of Technology showed me the assessment data available in our volume assessment platform as part of my induction to Amberjack.&amp;nbsp;&lt;/em&gt;&lt;/h5&gt; 
&lt;p style="font-size: 16px;"&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=8289999&amp;amp;k=14&amp;amp;r=https%3A%2F%2Fweareamberjack-8289999.hs-sites-eu1.com%2Fresources%2Famberjac-data-sets&amp;amp;bu=https%253A%252F%252Fweareamberjack-8289999.hs-sites-eu1.com%252Fresources&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>Insight</category>
      <pubDate>Mon, 27 Jun 2022 12:48:21 GMT</pubDate>
      <guid>https://weareamberjack-8289999.hs-sites-eu1.com/resources/amberjac-data-sets</guid>
      <dc:date>2022-06-27T12:48:21Z</dc:date>
      <dc:creator>Martin Kavanagh</dc:creator>
    </item>
    <item>
      <title>The Diversity of Diversity: Improving Your Recruitment</title>
      <link>https://weareamberjack-8289999.hs-sites-eu1.com/resources/the-diversity-of-diversity</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/the-diversity-of-diversity" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(21)-2.png" alt="The Diversity of Diversity: Improving Your Recruitment" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h5&gt;&lt;em&gt;So, you finally hit that 50% male and female hire ratio. You did it, well done! Diversity? Completed it.&lt;/em&gt;&lt;/h5&gt; 
&lt;h5&gt;&lt;em&gt;Or maybe not...&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;/h5&gt; 
&lt;h5&gt;&lt;em&gt;You increased your BAME candidates? Nice. Pipeline looking good? Even better. Diversity? Completed it again.&lt;/em&gt;&lt;/h5&gt; 
&lt;h5&gt;&lt;em&gt;Or not so much...&lt;/em&gt;&lt;/h5&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/the-diversity-of-diversity" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(21)-2.png" alt="The Diversity of Diversity: Improving Your Recruitment" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h5&gt;&lt;em&gt;So, you finally hit that 50% male and female hire ratio. You did it, well done! Diversity? Completed it.&lt;/em&gt;&lt;/h5&gt; 
&lt;h5&gt;&lt;em&gt;Or maybe not...&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;/h5&gt; 
&lt;h5&gt;&lt;em&gt;You increased your BAME candidates? Nice. Pipeline looking good? Even better. Diversity? Completed it again.&lt;/em&gt;&lt;/h5&gt; 
&lt;h5&gt;&lt;em&gt;Or not so much...&lt;/em&gt;&lt;/h5&gt; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=8289999&amp;amp;k=14&amp;amp;r=https%3A%2F%2Fweareamberjack-8289999.hs-sites-eu1.com%2Fresources%2Fthe-diversity-of-diversity&amp;amp;bu=https%253A%252F%252Fweareamberjack-8289999.hs-sites-eu1.com%252Fresources&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>Insight</category>
      <pubDate>Thu, 16 Jun 2022 09:45:22 GMT</pubDate>
      <guid>https://weareamberjack-8289999.hs-sites-eu1.com/resources/the-diversity-of-diversity</guid>
      <dc:date>2022-06-16T09:45:22Z</dc:date>
      <dc:creator>Rob Clowes &amp; Jasmine Barrett</dc:creator>
    </item>
    <item>
      <title>The Real Experience of an Early Careers Job Search</title>
      <link>https://weareamberjack-8289999.hs-sites-eu1.com/resources/early-careers-candidate-experience</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/early-careers-candidate-experience" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(7)-1.png" alt="The Real Experience of an Early Careers Job Search" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="font-size: 18px; line-height: 1.15;"&gt;&lt;span&gt;The experience of entering the professional world as someone in the first stages of their career can be daunting. As an organisation looking to attract new talent and continually develop, insight into the experiences of these young professionals can be invaluable.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;h4 style="font-size: 18px; line-height: 1.15;"&gt;Each year at Amberjack, we recruit placement students and graduates into our business. Here’s what a couple of our newest recruits had to say about their job hunting experience.&lt;/h4&gt; 
&lt;p style="font-size: 16px;"&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/early-careers-candidate-experience" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(7)-1.png" alt="The Real Experience of an Early Careers Job Search" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="font-size: 18px; line-height: 1.15;"&gt;&lt;span&gt;The experience of entering the professional world as someone in the first stages of their career can be daunting. As an organisation looking to attract new talent and continually develop, insight into the experiences of these young professionals can be invaluable.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;h4 style="font-size: 18px; line-height: 1.15;"&gt;Each year at Amberjack, we recruit placement students and graduates into our business. Here’s what a couple of our newest recruits had to say about their job hunting experience.&lt;/h4&gt; 
&lt;p style="font-size: 16px;"&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=8289999&amp;amp;k=14&amp;amp;r=https%3A%2F%2Fweareamberjack-8289999.hs-sites-eu1.com%2Fresources%2Fearly-careers-candidate-experience&amp;amp;bu=https%253A%252F%252Fweareamberjack-8289999.hs-sites-eu1.com%252Fresources&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>Insight</category>
      <pubDate>Wed, 18 May 2022 07:45:00 GMT</pubDate>
      <author>jasmine.barrett@weareamberjack.com (Jasmine Barrett)</author>
      <guid>https://weareamberjack-8289999.hs-sites-eu1.com/resources/early-careers-candidate-experience</guid>
      <dc:date>2022-05-18T07:45:00Z</dc:date>
    </item>
    <item>
      <title>Reasons Why You Should Outsource Your Early Talent Recruitment</title>
      <link>https://weareamberjack-8289999.hs-sites-eu1.com/resources/rpo-for-early-talent</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/rpo-for-early-talent" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(8).png" alt="Reasons Why You Should Outsource Your Early Talent Recruitment" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="line-height: 1.25;"&gt;&lt;span&gt;Early Careers recruitment is an important process. Welcoming the next generation of talent into the workforce and assessing who has the potential to thrive in different sectors is no small task. Especially when your organisation is looking to grow and evolve with every new hire.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;h4 style="line-height: 1.25;"&gt;&lt;span&gt;This is why outsourcing your recruitment process can have huge benefits. Recruiting graduates, apprentices, and placement students, involves a number of steps; and partnering with a specialist provider (like Amberjack) to share their expertise and shoulder some of the responsibility can be advantageous, especially for multiple hires, or for small recruiting teams under time pressure.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;p&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/rpo-for-early-talent" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(8).png" alt="Reasons Why You Should Outsource Your Early Talent Recruitment" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="line-height: 1.25;"&gt;&lt;span&gt;Early Careers recruitment is an important process. Welcoming the next generation of talent into the workforce and assessing who has the potential to thrive in different sectors is no small task. Especially when your organisation is looking to grow and evolve with every new hire.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;h4 style="line-height: 1.25;"&gt;&lt;span&gt;This is why outsourcing your recruitment process can have huge benefits. Recruiting graduates, apprentices, and placement students, involves a number of steps; and partnering with a specialist provider (like Amberjack) to share their expertise and shoulder some of the responsibility can be advantageous, especially for multiple hires, or for small recruiting teams under time pressure.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;p&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=8289999&amp;amp;k=14&amp;amp;r=https%3A%2F%2Fweareamberjack-8289999.hs-sites-eu1.com%2Fresources%2Frpo-for-early-talent&amp;amp;bu=https%253A%252F%252Fweareamberjack-8289999.hs-sites-eu1.com%252Fresources&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>Insight</category>
      <pubDate>Thu, 05 May 2022 13:21:49 GMT</pubDate>
      <guid>https://weareamberjack-8289999.hs-sites-eu1.com/resources/rpo-for-early-talent</guid>
      <dc:date>2022-05-05T13:21:49Z</dc:date>
      <dc:creator>Cassie Sissons &amp; Jasmine Barrett</dc:creator>
    </item>
    <item>
      <title>Reflecting on My First Year in the Early Talent Marketplace</title>
      <link>https://weareamberjack-8289999.hs-sites-eu1.com/resources/my-first-year-in-early-talent</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/my-first-year-in-early-talent" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(76).png" alt="Reflecting on My First Year in the Early Talent Marketplace" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h5 style="line-height: 1.5;"&gt;&lt;span&gt;Having worked in recruitment, assessment, and more recently the field of psychometrics for many years, joining Amberjack, with a laser focus in Early Careers, was a new challenge! It has proved a fascinating and innovative space, that many experienced hire recruiters could learn a great deal from, and many are starting that learning journey, including me!&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h5&gt; 
&lt;p style="line-height: 1.5;"&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/my-first-year-in-early-talent" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(76).png" alt="Reflecting on My First Year in the Early Talent Marketplace" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h5 style="line-height: 1.5;"&gt;&lt;span&gt;Having worked in recruitment, assessment, and more recently the field of psychometrics for many years, joining Amberjack, with a laser focus in Early Careers, was a new challenge! It has proved a fascinating and innovative space, that many experienced hire recruiters could learn a great deal from, and many are starting that learning journey, including me!&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h5&gt; 
&lt;p style="line-height: 1.5;"&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=8289999&amp;amp;k=14&amp;amp;r=https%3A%2F%2Fweareamberjack-8289999.hs-sites-eu1.com%2Fresources%2Fmy-first-year-in-early-talent&amp;amp;bu=https%253A%252F%252Fweareamberjack-8289999.hs-sites-eu1.com%252Fresources&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>News</category>
      <category>Insight</category>
      <pubDate>Tue, 29 Mar 2022 11:24:30 GMT</pubDate>
      <guid>https://weareamberjack-8289999.hs-sites-eu1.com/resources/my-first-year-in-early-talent</guid>
      <dc:date>2022-03-29T11:24:30Z</dc:date>
      <dc:creator>Jonathan Hall</dc:creator>
    </item>
    <item>
      <title>Benefits of the Pandemic – Is Your Contact Centre Using Potential-based Hiring?</title>
      <link>https://weareamberjack-8289999.hs-sites-eu1.com/resources/is-your-contact-centre-using-potential</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/is-your-contact-centre-using-potential" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(71).png" alt="Benefits of the Pandemic – Is Your Contact Centre Using Potential-based Hiring?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="line-height: 1.5;"&gt;&lt;span&gt;The downfalls of the Coronavirus pandemic have been undeniable. Yet, for some, advantages and opportunities have presented themselves, like little lights at the end of a depressing and dark tunnel.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;p style="font-size: 16px; line-height: 1.5;"&gt;&lt;span&gt;For Contact Centres, the sudden and lasting upheaval caused by Covid certainly shook things up, but the result is not entirely negative. While uprooting an entire workforce from office-based to work-from-home settings was an undertaking, it has allowed organisations to rid themselves of costly premises. For example, &lt;/span&gt;&lt;a href="https://www.ft.com/content/df0646fa-3ed6-4126-9819-ddbeb1948916"&gt;&lt;span&gt;Capita saved £10m&lt;/span&gt;&lt;/a&gt;&lt;span&gt; in the first UK lockdown alone by closing offices and has subsequently closed 49 sites worldwide, while &lt;/span&gt;&lt;a href="https://www.ft.com/content/df0646fa-3ed6-4126-9819-ddbeb1948916"&gt;&lt;span&gt;Santander scrapped their plans for a new £75m call centre&lt;/span&gt;&lt;/a&gt;&lt;span&gt; for 2,500 workers.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/is-your-contact-centre-using-potential" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(71).png" alt="Benefits of the Pandemic – Is Your Contact Centre Using Potential-based Hiring?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="line-height: 1.5;"&gt;&lt;span&gt;The downfalls of the Coronavirus pandemic have been undeniable. Yet, for some, advantages and opportunities have presented themselves, like little lights at the end of a depressing and dark tunnel.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;p style="font-size: 16px; line-height: 1.5;"&gt;&lt;span&gt;For Contact Centres, the sudden and lasting upheaval caused by Covid certainly shook things up, but the result is not entirely negative. While uprooting an entire workforce from office-based to work-from-home settings was an undertaking, it has allowed organisations to rid themselves of costly premises. For example, &lt;/span&gt;&lt;a href="https://www.ft.com/content/df0646fa-3ed6-4126-9819-ddbeb1948916"&gt;&lt;span&gt;Capita saved £10m&lt;/span&gt;&lt;/a&gt;&lt;span&gt; in the first UK lockdown alone by closing offices and has subsequently closed 49 sites worldwide, while &lt;/span&gt;&lt;a href="https://www.ft.com/content/df0646fa-3ed6-4126-9819-ddbeb1948916"&gt;&lt;span&gt;Santander scrapped their plans for a new £75m call centre&lt;/span&gt;&lt;/a&gt;&lt;span&gt; for 2,500 workers.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=8289999&amp;amp;k=14&amp;amp;r=https%3A%2F%2Fweareamberjack-8289999.hs-sites-eu1.com%2Fresources%2Fis-your-contact-centre-using-potential&amp;amp;bu=https%253A%252F%252Fweareamberjack-8289999.hs-sites-eu1.com%252Fresources&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>Insight</category>
      <pubDate>Thu, 24 Mar 2022 09:23:33 GMT</pubDate>
      <guid>https://weareamberjack-8289999.hs-sites-eu1.com/resources/is-your-contact-centre-using-potential</guid>
      <dc:date>2022-03-24T09:23:33Z</dc:date>
      <dc:creator>Carlin Summers &amp; Jasmine Barrett</dc:creator>
    </item>
    <item>
      <title>The Inescapable Challenges of Women in Work</title>
      <link>https://weareamberjack-8289999.hs-sites-eu1.com/resources/challenges-of-women-in-work</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/challenges-of-women-in-work" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(58).png" alt="The Inescapable Challenges of Women in Work" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="line-height: 1.25;"&gt;&lt;span&gt;It was International Women’s Day last week, and I was asked to answer a few questions. Yet, with the #breakthebias focus this year, I thought I’d step outside my comfort zone and perhaps throw some of the usual questions up in the air…&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;p&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/challenges-of-women-in-work" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(58).png" alt="The Inescapable Challenges of Women in Work" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="line-height: 1.25;"&gt;&lt;span&gt;It was International Women’s Day last week, and I was asked to answer a few questions. Yet, with the #breakthebias focus this year, I thought I’d step outside my comfort zone and perhaps throw some of the usual questions up in the air…&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;p&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=8289999&amp;amp;k=14&amp;amp;r=https%3A%2F%2Fweareamberjack-8289999.hs-sites-eu1.com%2Fresources%2Fchallenges-of-women-in-work&amp;amp;bu=https%253A%252F%252Fweareamberjack-8289999.hs-sites-eu1.com%252Fresources&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>Insight</category>
      <pubDate>Tue, 15 Mar 2022 10:52:58 GMT</pubDate>
      <guid>https://weareamberjack-8289999.hs-sites-eu1.com/resources/challenges-of-women-in-work</guid>
      <dc:date>2022-03-15T10:52:58Z</dc:date>
      <dc:creator>Amanda Mobbs</dc:creator>
    </item>
    <item>
      <title>Recruiting Women: The Importance, The Struggles, and The Solutions</title>
      <link>https://weareamberjack-8289999.hs-sites-eu1.com/resources/iwd-2022-recruiting-women</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/iwd-2022-recruiting-women" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(53).png" alt="Recruiting Women: The Importance, The Struggles, and The Solutions" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="line-height: 1.15; font-weight: bold;"&gt;Here at Amberjack, we want to help build a better working world and provide candidates for the workforces of the future – but this doesn’t come without being committed to diversity, equity, and inclusion.&amp;nbsp;&lt;/h4&gt; 
&lt;h5 style="line-height: 1.15;"&gt;&lt;span&gt;This is why we’re passionate about helping organisations recruit early talent with DE&amp;amp;I in mind, and why for International Women’s Day 2022, we’re diving headfirst into the process of hiring women and increasing the representation of women within your workforce.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h5&gt; 
&lt;p&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/iwd-2022-recruiting-women" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(53).png" alt="Recruiting Women: The Importance, The Struggles, and The Solutions" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="line-height: 1.15; font-weight: bold;"&gt;Here at Amberjack, we want to help build a better working world and provide candidates for the workforces of the future – but this doesn’t come without being committed to diversity, equity, and inclusion.&amp;nbsp;&lt;/h4&gt; 
&lt;h5 style="line-height: 1.15;"&gt;&lt;span&gt;This is why we’re passionate about helping organisations recruit early talent with DE&amp;amp;I in mind, and why for International Women’s Day 2022, we’re diving headfirst into the process of hiring women and increasing the representation of women within your workforce.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h5&gt; 
&lt;p&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=8289999&amp;amp;k=14&amp;amp;r=https%3A%2F%2Fweareamberjack-8289999.hs-sites-eu1.com%2Fresources%2Fiwd-2022-recruiting-women&amp;amp;bu=https%253A%252F%252Fweareamberjack-8289999.hs-sites-eu1.com%252Fresources&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>News</category>
      <category>Insight</category>
      <pubDate>Tue, 08 Mar 2022 11:17:46 GMT</pubDate>
      <author>jasmine.barrett@weareamberjack.com (Jasmine Barrett)</author>
      <guid>https://weareamberjack-8289999.hs-sites-eu1.com/resources/iwd-2022-recruiting-women</guid>
      <dc:date>2022-03-08T11:17:46Z</dc:date>
    </item>
    <item>
      <title>Early Talent Recruitment Trends 2022 - Is Uncertainty Here To Stay?</title>
      <link>https://weareamberjack-8289999.hs-sites-eu1.com/resources/midseason-recruitment-trends-2022</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/midseason-recruitment-trends-2022" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(49).png" alt="Early Talent Recruitment Trends 2022 - Is Uncertainty Here To Stay?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="line-height: 1.15;"&gt;&lt;span&gt;Amberjack works with organisations globally to hire Early Talent using our unique model for potential. Our position allows us to regularly reflect on the market and offer our clients valuable insights on recruitment trends. This is exactly what we did on February 10&lt;/span&gt;&lt;span&gt;th&lt;/span&gt;&lt;span&gt;, 2022.&amp;nbsp;&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;/h4&gt; 
&lt;h5 style="line-height: 1.25;"&gt;&lt;span&gt;By gathering and anonymising data from 25 organisations and over 200,000 applications, we were able to provide clients with mid-season recruitment insights at a time of continued uncertainty and offer our expertise to find solutions.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;/h5&gt; 
&lt;h5 style="line-height: 1.25;"&gt;&lt;span&gt;We also benchmarked against broader industry data from the ISE, and collated market insights using polls with leading Future Talent organisations, enabling us to demonstrate the consistency of our conclusions and establish how Future Talent employers are being affected.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h5&gt; 
&lt;p&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/midseason-recruitment-trends-2022" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(49).png" alt="Early Talent Recruitment Trends 2022 - Is Uncertainty Here To Stay?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h4 style="line-height: 1.15;"&gt;&lt;span&gt;Amberjack works with organisations globally to hire Early Talent using our unique model for potential. Our position allows us to regularly reflect on the market and offer our clients valuable insights on recruitment trends. This is exactly what we did on February 10&lt;/span&gt;&lt;span&gt;th&lt;/span&gt;&lt;span&gt;, 2022.&amp;nbsp;&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;/h4&gt; 
&lt;h5 style="line-height: 1.25;"&gt;&lt;span&gt;By gathering and anonymising data from 25 organisations and over 200,000 applications, we were able to provide clients with mid-season recruitment insights at a time of continued uncertainty and offer our expertise to find solutions.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;/h5&gt; 
&lt;h5 style="line-height: 1.25;"&gt;&lt;span&gt;We also benchmarked against broader industry data from the ISE, and collated market insights using polls with leading Future Talent organisations, enabling us to demonstrate the consistency of our conclusions and establish how Future Talent employers are being affected.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h5&gt; 
&lt;p&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=8289999&amp;amp;k=14&amp;amp;r=https%3A%2F%2Fweareamberjack-8289999.hs-sites-eu1.com%2Fresources%2Fmidseason-recruitment-trends-2022&amp;amp;bu=https%253A%252F%252Fweareamberjack-8289999.hs-sites-eu1.com%252Fresources&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>News</category>
      <category>Insight</category>
      <pubDate>Mon, 07 Mar 2022 11:52:00 GMT</pubDate>
      <author>jasmine.barrett@weareamberjack.com (Jasmine Barrett)</author>
      <guid>https://weareamberjack-8289999.hs-sites-eu1.com/resources/midseason-recruitment-trends-2022</guid>
      <dc:date>2022-03-07T11:52:00Z</dc:date>
    </item>
    <item>
      <title>Identifying Candidates with the Potential to Succeed</title>
      <link>https://weareamberjack-8289999.hs-sites-eu1.com/resources/cv-filtering-and-potential</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/cv-filtering-and-potential" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(44).png" alt="Identifying Candidates with the Potential to Succeed" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h3 style="line-height: 1.25;"&gt;&lt;span&gt;The disadvantages of CV filtering and the alternatives for a more effective recruitment process.&lt;/span&gt;&lt;/h3&gt; 
&lt;h4 style="line-height: 1.25;"&gt;&amp;nbsp;&lt;/h4&gt; 
&lt;h4 style="line-height: 1.25;"&gt;&lt;span&gt;So, you’re looking for new talent with the potential to succeed in your organisation? A candidate with the enthusiasm to make changes and drive development? Someone with a willingness to learn and master new skills?&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;p style="line-height: 1.25;"&gt;&amp;nbsp;&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://weareamberjack-8289999.hs-sites-eu1.com/resources/cv-filtering-and-potential" title="" class="hs-featured-image-link"&gt; &lt;img src="https://weareamberjack-8289999.hs-sites-eu1.com/hubfs/MicrosoftTeams-image%20(44).png" alt="Identifying Candidates with the Potential to Succeed" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h3 style="line-height: 1.25;"&gt;&lt;span&gt;The disadvantages of CV filtering and the alternatives for a more effective recruitment process.&lt;/span&gt;&lt;/h3&gt; 
&lt;h4 style="line-height: 1.25;"&gt;&amp;nbsp;&lt;/h4&gt; 
&lt;h4 style="line-height: 1.25;"&gt;&lt;span&gt;So, you’re looking for new talent with the potential to succeed in your organisation? A candidate with the enthusiasm to make changes and drive development? Someone with a willingness to learn and master new skills?&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/h4&gt; 
&lt;p style="line-height: 1.25;"&gt;&amp;nbsp;&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=8289999&amp;amp;k=14&amp;amp;r=https%3A%2F%2Fweareamberjack-8289999.hs-sites-eu1.com%2Fresources%2Fcv-filtering-and-potential&amp;amp;bu=https%253A%252F%252Fweareamberjack-8289999.hs-sites-eu1.com%252Fresources&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>News</category>
      <category>Insight</category>
      <pubDate>Mon, 28 Feb 2022 09:24:26 GMT</pubDate>
      <guid>https://weareamberjack-8289999.hs-sites-eu1.com/resources/cv-filtering-and-potential</guid>
      <dc:date>2022-02-28T09:24:26Z</dc:date>
      <dc:creator>Rob Clowes &amp; Jasmine Barrett</dc:creator>
    </item>
  </channel>
</rss>
